Quick Answer
- Jacksonville residents can get confidential online HIV and STD counselling with Dr. Yuvraj Monga for $99.
- Duval County is a federal Ending the HIV Epidemic priority county, and Florida has one of the highest HIV burdens in the US.
- The Florida Department of Health in Duval County offers HIV/STD testing, STD treatment and PrEP, including for uninsured patients.
- For PEP within 72 hours, go to an emergency department or urgent care immediately.
The HIV Testing Counselling Program, Run by Dr. Yuvraj Monga
This program is led by Dr. Yuvraj Monga, MBBS, MD, an HIV, AIDS and STD specialist physician with a fellowship in infectious diseases and more than 25 years of experience managing and treating patients from around the world. Our counselling follows WHO and CDC guidelines, and our own EXACT program means we take time to understand every patient, not just their test result.
Easy consultation, friendly follow-up support, and a clear path to living with confidence and safety.
Jacksonville is the largest city by area in the continental United States, a place where the river, the beaches and the Navy all shape daily life. It's also a city in a state carrying one of the heaviest HIV burdens in the country. If you've been searching for the best doctors for HIV/AIDS in Jacksonville, you're taking a responsible step. This guide explains the local help available and how private online counselling can make the next steps easier.
Who We Help in Jacksonville
- People worried after an encounter, unsure whether it carried real risk.
- Sailors, service members and their partners who value discreet advice.
- Young adults facing their first HIV test.
- Couples dealing with a condom break or a difficult disclosure.
- People recently diagnosed who need time to understand what comes next.
Why HIV Awareness Matters in Northeast Florida
Florida consistently ranks among the US states with the highest numbers of new HIV diagnoses, and Duval County is one of the federal Ending the HIV Epidemic priority counties. That's not a reason for fear; it's a reason to test regularly, consider PrEP if you're at ongoing risk, and act quickly after an exposure.
Jacksonville's Public HIV and STD Services
The Florida Department of Health in Duval County (DOH-Duval) is the city's main public resource for HIV and STD care:
| Local service | What it offers (check before visiting) |
|---|---|
| Florida Department of Health in Duval County | Comprehensive Care Center, 515 W 6th St. HIV, syphilis, gonorrhoea, chlamydia and herpes testing; STD treatment; PrEP (including for uninsured patients) with navigation; sliding scale. Appointments required: (904) 253-1040. |
| DOH-Duval HIV care and case management | HIV medical treatment, case management and hepatitis vaccines at the same centre. |
| Emergency departments and urgent care | Fastest route to PEP within 72 hours. |
| CDC GetTested locator | Search free and low-cost testing sites by ZIP code. |
Because DOH-Duval offers HIV medical care, testing and PrEP in one place, it can be a good starting point, especially if you don't have insurance.
Talk to Dr. Monga privately today
Consultation on WhatsApp. $99 package. 100% confidential.
Exposure in the Last 72 Hours?
Act today. Go to an emergency department or urgent care centre and ask for HIV PEP assessment. PEP must start within 72 hours and works best when started early. Then message us for help with follow-up.
Read more in our guides on PEP timing and exposure with an unknown partner.
Your Testing Timeline
- About 2 weeks: gonorrhoea and chlamydia tests.
- About 6 weeks: 4th-generation HIV test and syphilis test.
- 12 weeks: confirmatory testing after PEP or antibody-only tests.
DOH-Duval also tests for herpes and offers hepatitis vaccines, so ask about a complete sexual health check. Our pages on the window period and early symptoms explain why timing matters more than symptoms.
PrEP in Jacksonville
With HIV more common in Florida than in many other states, PrEP is especially valuable for anyone with ongoing risk. DOH-Duval offers PrEP navigation and lists PrEP as available for uninsured patients. Counselling helps you understand whether PrEP suits you, which tests come first, and how to stay on track.
A Note for Navy and Military Families
Jacksonville's naval bases make it one of the country's major Navy communities. Service members and their families sometimes hesitate to raise sexual health concerns. Online counselling with Dr. Monga is private and independent, a safe space to understand risk and options. For medical care and tests, service members should follow their military health system's processes.
Living With HIV in Jacksonville
If you're living with HIV, counselling supports you with disclosure, relationships, stigma, family and long-term wellbeing, and helps you understand viral load and CD4 results between appointments.
HIV Explained: What It Is, Common Symptoms and Why Early Advice Matters
What is HIV?
HIV (human immunodeficiency virus) attacks the immune system, especially the CD4 cells that help the body fight infection. It spreads through blood, semen, pre-seminal fluid, vaginal and rectal fluids and breast milk, most often through unprotected sex or shared needles. It does not spread through hugging, kissing, sharing food or everyday contact. Without treatment, HIV can slowly progress to AIDS. With modern treatment, people living with HIV live long, healthy lives.
Common early symptoms
Some people develop a short flu-like illness two to four weeks after infection. Many people have no symptoms at all, which is why testing, not guessing, gives the answer.
These symptoms are also caused by flu, other infections and even anxiety. Our pages on early signs and symptoms and the testing window period explain why a correctly timed test matters more than any symptom.
Why consult a doctor early?
What we do for people in Jacksonville
We counsel for every HIV, AIDS and STD concern, privately and without judgment:
PrEP Explained: What It Is, When to Use It, and How to Get It
What is PrEP?
PrEP (pre-exposure prophylaxis) is medicine that people without HIV take before a possible exposure to prevent HIV. The most common form is a daily tablet containing tenofovir and emtricitabine. Taken as prescribed, PrEP reduces the risk of getting HIV from sex by about 99%, according to the US CDC. It does not protect against other STIs, so condoms and regular STI testing still matter.
Who should consider PrEP?
- You have a partner living with HIV who is not yet undetectable.
- You have new or multiple partners and don't always use condoms.
- You have had an STI in the past six months.
- You have needed PEP more than once.
- You share needles or injecting equipment.
How and when do you take it?
- Daily PrEP: one tablet every day, for anyone at ongoing risk.
- Event-based (2-1-1) PrEP: an option for some men who have sex with men, timed around sex. Your doctor will tell you if it suits you.
- Before starting: a negative HIV test, plus kidney and hepatitis B checks.
- While on PrEP: HIV, STI and kidney tests about every three months.
PrEP is not PEP. PrEP is taken before exposure. If you have already had an exposure in the last 72 hours, you need PEP: please consult a doctor or hospital in your own area immediately. Read PEP vs PrEP and who should consider PrEP.
Why consult an Indian HIV doctor about PrEP?
- Experience: Dr. Yuvraj Monga has more than 25 years in HIV, AIDS and STD care, with patients from around the world.
- Affordable: medical care in India costs far less than private care in most countries, and generic PrEP made in India is among the most affordable anywhere.
- Clear guidance: in counselling, Dr. Monga explains whether PrEP suits you, which tests you need, and the costs and options in your country compared with India.
- Complete confidentiality: counselling, prescription and follow-up, privately.
Getting your PrEP medicine
After a consultation and baseline tests, Dr. Monga can prescribe PrEP. Medicines are couriered anywhere in India, and for clients abroad we discuss the safest legal way to get your PrEP during the consultation.
In the United States, PrEP is widely available from local providers, often at low or no cost with insurance or assistance programs, and US rules generally do not allow prescription medicines to be imported by mail. Many of our US clients consult us for guidance and collect PrEP during a visit to India.
Our vision: a life free of HIV for everyone we counsel, through prevention, early testing and the right treatment.
When Do You Need Counselling? Our Services for Jacksonville
Counselling isn't only for a new diagnosis. Most people who reach us are making an important health decision: whether they need PEP, whether PrEP is right for them, which tests to take, how to protect a partner or how to plan a family. Choose what fits your situation and book a session on WhatsApp.
PEP Counselling (Within 72 Hours)
After a risky exposure, PEP can prevent HIV if started within 72 hours. Get PEP from a local emergency department or sexual health clinic; we help you understand your risk, take every dose and manage side effects.
- Is this exposure risky enough for PEP?
- How to take 28 days of PEP without missing doses
- Managing nausea, bloating and stomach upset
- Follow-up HIV tests after PEP
PrEP Counselling
PrEP is medicine taken before exposure that prevents HIV. After a consultation and baseline tests, Dr. Monga, an Indian HIV doctor, can prescribe PrEP, and we discuss the safest legal way for you to get it in Jacksonville.
- Is PrEP right for you: daily or event-based
- Which baseline tests to do first
- Costs and options in your country vs India
- Collect during an India visit, or dispatch where legally permitted
Testing Counselling: Which Tests and When
Testing at the wrong time is the main reason people stay anxious after a negative result. We give you a dated plan and explain every report.
- 4th-generation HIV test at 6 weeks
- Gonorrhoea & chlamydia from 2 weeks
- Syphilis at 6 weeks, repeat at 12 if advised
- Report interpretation in plain language
STD Counselling
Burning, discharge, sores or simply worry after sex? Many STDs cause no symptoms at all. We help you understand the risk and plan the right tests and treatment.
- Syphilis, gonorrhoea, chlamydia, herpes, HPV
- Which sites to test: urine, throat, rectal
- Partner notification and treatment
- Preventing repeat infections
Counselling for HIV-Positive Partners
If one partner is living with HIV, you can still have a safe, loving and intimate relationship. We counsel couples together or individually.
- U=U: undetectable means untransmittable
- PrEP and condoms for the HIV-negative partner
- Disclosure, trust and intimacy
- Handling family and social pressure
Family Planning Counselling
People living with HIV can have healthy, HIV-negative babies. We help couples plan conception, pregnancy and birth safely, alongside your local doctors.
- Reaching an undetectable viral load first
- Safe conception for mixed-status couples
- Pregnancy, delivery and infant testing
- Questions to ask your antenatal team
Managing PEP Side Effects: Nausea, Bloating, Stomach Upset and Fever
Modern PEP is usually well tolerated, but some people feel unwell in the first one to two weeks. Most side effects are mild and settle as the body adjusts. Never stop PEP on your own: contact the doctor who prescribed your PEP, or message us for guidance first.
| Side effect | What usually helps | When to get help |
|---|---|---|
| Nausea | Take the dose with food, eat small frequent meals, try ginger or dry crackers. Your doctor can prescribe an anti-nausea medicine. | If you vomit within an hour of a dose, ask your doctor whether to repeat it. |
| Bloating & stomach upset | Smaller meals, less spicy, oily or fizzy food, and gentle walking after meals. | Severe or worsening abdominal pain needs urgent review. |
| Loose stools | Drink plenty of fluids or oral rehydration solution; eat simple foods. | If it lasts more than two days or you feel dizzy or dehydrated. |
| Headache & tiredness | Rest, hydration and a regular sleep routine; take the dose at the same time daily. | If severe, or with confusion or a stiff neck. |
| Fever | Fever is not a typical PEP side effect. It can come from another infection, a reaction to medicine or, rarely, early HIV. | Contact a doctor promptly, especially if fever comes with a rash. |
Seek urgent care for a rash with fever, yellowing of the eyes or skin, dark urine, severe abdominal pain, repeated vomiting or difficulty breathing.
Counselling during PEP helps you stay on all 28 days, which matters as much as starting on time. Many people also need support for the anxiety that builds while they wait for follow-up results.
Our Approach: The EXACT Program
EXposure · Anxiety · Counselling · Testing & Treatment: one confidential pathway led by Dr. Yuvraj Monga.
Exposure
A detailed, judgment-free review of what happened and how risky it really was. PEP timing is checked first.
Anxiety
Practical tools to calm racing thoughts, stop symptom-checking and sleep again while you wait.
Counselling
One-to-one sessions on risk, relationships, disclosure, medication and living well with HIV.
Testing & Treatment
A dated HIV and STD test plan, report reviews, and guidance on PEP, PrEP or ART.
24x7 Support on WhatsApp
Message us on WhatsApp at any hour: support is available 24x7 and every session is confirmed there.
Message us any time, day or night. Our support team is available 24x7 on WhatsApp for Jacksonville. Tell us briefly what is worrying you, and your private consultation with Dr. Yuvraj Monga, an Indian HIV specialist, is confirmed there.
Message 24x7 on WhatsAppHow It Works
1. Message on WhatsApp
Send a short note. A first name is enough to begin.
2. Fix your appointment
We confirm a slot with 24x7 support.
3. Talk to Dr. Monga
Chat, voice or video. Private and unhurried.
4. Friendly follow-up
Written next steps, test dates and support until you have answers.
Practical Tips for Your DOH-Duval Visit
- Call ahead for an appointment and ask which tests are available that day.
- Bring photo ID and, if you have it, your insurance card; ask about the sliding scale if you don't.
- Note the date of your last possible exposure so staff can choose the right tests.
- Ask how and when results will be shared, and whether a follow-up test is needed.
- If PrEP interests you, ask for PrEP navigation during the same visit.
A short counselling session beforehand helps you walk in calm and walk out with clear answers.
Meet Dr. Yuvraj Monga
Dr. Monga has spent his career helping people through HIV, AIDS and STD concerns, from the panic of a recent exposure to long-term HIV management. He is Chief Consultant Physician at Dr. Monga Medi Clinic and leads the HIV Testing Counselling program and its EXACT approach. He consults online from India with people around the world, including across the United States. Conversations are direct, evidence-based and free of judgment, in English or Hindi.
Recognition:
- Indian Achievers Award (2014)
- Brand Achiever, Health Care Excellence Awards (2015)
- Indian Achievers Award for Best Clinic in Delhi-NCR (2017)
Your $99 Counselling Package
For Jacksonville clients, the online counselling package is $99. What it includes is confirmed on WhatsApp before you pay, and you can begin with only a first name.
Don't Wait: Protect Yourself Before the Virus Takes Hold
After a risky exposure, the first 72 hours decide whether PEP can still protect you. If you're anxious, waiting for results or living with HIV, a single conversation can give you a clear plan. Book your consultation today and fix your appointment with 24x7 support.
Send a Private Query
Fill in a few details. Your query is emailed to Dr. Monga's team and WhatsApp opens with your details, so you can reach us instantly. Everything stays confidential.
Frequently Asked Questions
Who are the best doctors for HIV/AIDS in Jacksonville?
Jacksonville has experienced HIV specialists in its hospital systems, academic medical centres and the county health department. The right choice depends on insurance, location and needs. Counselling with Dr. Monga helps you prepare before choosing.
Can I get PrEP in Jacksonville without insurance?
The Florida Department of Health in Duval County lists PrEP as available for uninsured patients, along with PrEP navigation. Call to confirm eligibility.
Where can I get PEP in Jacksonville?
Go to a hospital emergency department or urgent care centre and ask for HIV PEP assessment. PEP must start within 72 hours.
Do I need an appointment at DOH-Duval?
Yes, appointments are required. Call (904) 253-1040.
Is support available 24x7 for Jacksonville?
Yes. Our support is available 24x7 on WhatsApp: message us any time and your consultation with Dr. Monga is confirmed there.
What should I do if PEP makes me feel sick?
Nausea, bloating and stomach upset are common in the first weeks. Take doses with food, eat small meals and stay hydrated, and ask your doctor about anti-nausea medicine. Don't stop PEP on your own. Fever with a rash, yellow eyes or severe pain needs urgent medical care.
Can you send PrEP to my location?
Medicines are couriered anywhere in India. For clients in Jacksonville, we discuss dispatch only where your country's laws permit personal import of prescribed medicine; otherwise many clients collect PrEP during a visit to India. In some countries, such as the UAE, importing HIV medicines is strictly controlled.
Further Reading
Detailed, doctor-reviewed guides from our sister resource, PEP Treatment for HIV:
Official public health resources:
People in Jacksonville
Medical note: Dr. Monga HIV Counselling Center provides online counselling, education and guidance. It does not replace an in-person examination, laboratory testing or prescriptions from a provider licensed in your state. If an exposure happened in the last 72 hours, seek PEP from a local hospital or clinic immediately. If you are in crisis or thinking about harming yourself, call or text 988 in the United States.